All UK orders of £50 and over will receive free delivery. Orders under this amount will be charged at the rate of £3.50. We will always try our best to get orders to our customers within 24-48 hours. All orders received via the web by 1pm will be sent out the same day. We do not send out orders on Fridays due to the couriers do not deliver at weekends, all orders received on a Friday will be shipped first thing Monday morning.
If any of the items you have ordered are out of stock we will contact you immediately to offer an alternative. We will always try to have everything in stock so please note this is a very rare occurrence.
If you find when you receive your order the products are damaged in any way, we can only offer an exchange if the order was opened in front of the delivery person used. We will not offer refunds or exchange after the driver has left the deliver location with out agreeing the damage was present.
We always advise our customers to check deliveries before the driver leaves as Team Biohazard are not responsible for items damaged in transit.
On receipt of goods if you decide you are not happy with your order for any reason, you have 5 working days to return the goods in an unopened a re sellable condition. This will be at your own cost and a £5 charge will be deducted from the final refund cost.
We strongly recommend you read all info on our product to ensure you are ordering the correct item, and ensure you check you have order the correct flavours for supplement and correct sizes when ordering clothes.
Please contact Team Biohazard at firstname.lastname@example.org for prices on deliveries outside the UK